Stock – TFGS Customerservice

Stock – TFGS Customerservice

Stock

Every bit of information you need to k now about our stock.

Our shop functions on limited stock. That means that for most of the products in our collection, we order them from our distributors the same day you place your order. It takes 1-3 working days for the products to get to us, we make sure everything is okay, we pack them and we ship them off to you. This adds up to 5-7 working days from the moment you order until the package reaches you.

I ordered an item that was presented as “In stock”, but afterwards I received an email saying it is “Out of stock”. Why?

If you receive this email, please contact us and we will do our best to find an alternative product that suits your needs and is available.

There’s always a chance that we can get you the item you are looking for. Don’t hesitate to ask! If you need any assistance to find it, you contact us via the chat function by clicking on this link, a Facebook message by clicking on this link or an email to: [email protected] and we will try to help you as fast and good as possible.

Yes you can, as long as it meets the conditions we mentioned above. However, we try to avoid this as much as possible so you can get the perfect fit for your bike and not go through the hassle of returning it. (bikes come in big boxes that are hard to carry around)

To make sure that you get the size you need, we encourage you to take a look at our Sizing Guide.

If you still feel unsure or confused after looking at the guide, we will be more than happy to give you some 1 on 1 advice about it. If you still feel unsure or confused after looking at the guide, we will be more than happy to give you some 1 on 1 advice about it.

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